Current Openings
Riverfront is dedicated to hiring passionate, knowledgeable, and dependable individuals who are service oriented and attentive to detail. If you are looking for a rewarding career in the financial services industry and enjoy providing excellent service, then Riverfront may be the place for you.
Riverfront Federal Credit Union is an equal opportunity employer. Resumes will be accepted for posted positions for 30 days after the original posting date.
Human Resources Generalist
EOE M/F/D/V
Posted – 08/06/2019
Riverfront Federal Credit Union, in Reading, PA is a seeking a full-time Human Resources Generalist who will be responsible to lead the day-to-day operations of the Human Resources Department. The Human Resources Generalist will carry out responsibilities related to recruitment and retention, compensation, benefits, orientation, employee relations, regulatory and legal compliance, while helping to foster a positive work environment.
Primary Responsibilities:
- Maintains a high degree of confidentiality
- Actively participate in recruiting process
- Carry out new hire orientation, onboarding and employee organizational transition
- Administer and coordinate employee benefits package, including billing, claims and enrollment
- Complete and process necessary paperwork for employee benefit and personnel changes; enter and maintain employee data
- Assist with administration and processing of payroll for all employees and maintain spreadsheets related to employee payroll processing/changes
- Facilitate benefit program annual audits for 401(k) and Workers’ Compensation
- Conduct compensation changes and compile merit reports
- Ensure legal compliance with respect to: EEO, ADA, FMLA, HIPAA, ERISA, ESR and the Department of Labor
- Understand and help ensure Human Resources policies and procedures are adhered to
- Provide advice and counsel to managers, supervisors and employees on a variety of human resource issues
Qualifications:
- 3 to 5 years’ Human Resources experience
- Employee Relations experience required
- SHRM-CP/PHR Certification required
- Strong written and communication skills is preferred
- Proficient in Microsoft Office
- Experience with payroll software, web based recruiting systems and other computer applications is preferred
Please submit salary requirements, along with your resume to:
HR Specialist
Riverfront Federal Credit Union
430 S. 4th Street
Reading, PA 19602
Email: CareerOpportunities@RiverfrontFCU.org
Fax: 610-374-7823
FT Inside Sales Representative
EOE M/F/D/V
Posted – 08/06/2019
Driven by monthly incentives? If so, Riverfront Federal Credit Union has an exciting and rewarding career opportunity for you! We are seeking a full-time Inside Sales Representative who is dynamic, highly motivated and sales/goal driven to join our team. The Inside Sales Representative is the primary sales role within the branch and is responsible for determining the financial needs of our members, while achieving and exceeding goals.
Primary Responsibilities:
- Drive proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, appointment and effective lobby engagement, ultimately elevating member loyalty
- Achieve and exceed sales and incentive goals by delivering a full conversation with every member interaction to identify appropriate products and services that meet members' specific needs
- Review individual credit obligations to identify financing opportunities
- Gather, compile loan information for credit approval
- Deliver high-quality service through obtaining a vast knowledge base of the products that the credit union offers
- Create member loyalty and grows customer share of wallet through an educational conversation
- Educate members on options for managing their financial lives by leveraging technology, tools and resources
- Apply product and procedural knowledge to identify, mitigate and solve member problems effectively
- Assist members with their credit union business and questions
- Handle high volume phone calls in a quick and efficient manner
- Establish and maintain member accounts
Qualifications:
- Previous sales experience where established goals/objectives were achieved or exceeded is required
- 3 to 5 years' experience in a sales role. Financial industry experience preferred
- Exhibits a positive, upbeat "can do" attitude
- Self-motivated; takes ownership of role in organization
- Demonstrates great communication and interpersonal skills
- Ability to multitask, establish priorities
Please submit salary requirements, along with your resume to:
HR Specialist
Riverfront Federal Credit Union
430 S. 4th Street
Reading, PA 19602
Email: CareerOpportunities@RiverfrontFCU.org
Fax: 610-374-7823
Information Technology Systems Administrator
EOE M/F/D/V
Posted – 07/15/2019
Riverfront Federal Credit in Reading, PA is seeking an Information Technology Systems Administrator to assist in delivering exceptional personal service to our members.
The Information Technology Systems Administrator is responsible for coordinating and maintaining security-related devices and applications, provides day to day support to end users, administers and maintains all computer hardware and software by addressing questions and troubleshooting issues.
Primary Responsibilities:
- Participate in installation/configuration, operation and maintenance of all endpoint devices
- Provide support to all end users of the credit union's computer, network, and phone systems by evaluating and responding to malfunctions, issues and questions
- Manages and administers patch management, hardware and software deployment, network and firewalls, inventory/auditing as well as report generation
- Diagnose, and remediate network system, computer, firewall and phone related problems
- Perform computer system operations and backups on a regular basis and troubleshoot
- Assists with credit union Information Technology project initiatives and collaborates with third-party technology vendors
Qualifications:
- Bachelor's Degree in Computer Science or Technical Equivalent
- 3 Years' Computer Related Experience
- Working technical knowledge of networks and firewalls, network protocols, Cisco IOS, operating systems and software, including Microsoft Operating Systems and Office 365
Please submit salary requirements, along with your resume to:
HR Specialist
Riverfront Federal Credit Union
430 S. 4th Street
Reading, PA 19602
Email: CareerOpportunities@RiverfrontFCU.org
Fax: 610-374-7823