Current Openings

Riverfront is dedicated to hiring passionate, knowledgeable, and dependable individuals who are service oriented and attentive to detail. If you are looking for a rewarding career in the financial services industry and enjoy providing excellent service, then Riverfront may be the place for you.

Riverfront Federal Credit Union is an equal opportunity employer. Resumes will be accepted for posted positions for 30 days after the original posting date.

EOE M/F/D/V
Posted – 04/12/2018

At Riverfront Federal Credit Union, our mission is to enhance the financial life of our members. The right candidate for this role will possess a high level of self-motivation, drive and the desire to expand member relationships through our electronic banking channels, including online account and loan applications, mobile messaging, sales through loan acquisition and gaining top of wallet share. Employees who are successful in promoting our products and services are eligible for monthly incentives. This position is responsible to work effectively to communicate with members during and outside of branch hours including weekends.

Primary Responsibilities:

• Expand member relationships through offering products and services to meet the needs of those electing to utilize the credit union’s electronic banking channels to apply for loan or open account.
• Communicate with members or potential members through our online services regarding our products and services
• Assist members with processing online membership and loan applications
• Develop community inroads with businesses while utilizing electronic communication to create a larger membership footprint
• Responsible to identify efficiencies and tools for potential use/evaluation in the electronic banking channel
• Work directly with the marketing department to create templates and target campaigns focused on use and growth for the electronic branch
• Reach established credit union loan volume goals while participating actively in the sales/service culture

Qualifications:

• High School Diploma or equivalent
• Three years’ of sales experience achieving and/or exceeding set sales goals
• Assist members with processing online membership and loan applications
• High level of interpersonal and communication skills
• Experience with electronic communication, knowledge of Mail Chimp a plus
• Proficient in Microsoft Office and able to utilize multiple internet applications simultaneously

HR Specialist
Riverfront Federal Credit Union
430 S. 4th Street
Reading, PA 19602

Email: CareerOpportunities@RiverfrontFCU.org
Fax: 610-374-7823

EOE M/F/D/V

Driven by monthly incentives? If so, Riverfront Federal Credit Union has an exciting and rewarding opportunity for you! We are seeking an Inside Sales Representative who is dynamic, highly motivated and sales/goal driven to join our team. The Inside Sales Representative is the Primary Sales role within the branch and is responsible for determining the financial needs of our members, while achieving and exceeding goals.

Primary Responsibilities:

• Drive proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, appointment and effective lobby engagement, ultimately elevating member loyalty
• Achieve and exceed sales and incentive goals by delivering a full conversation with every member interaction to identify appropriate products and services that meet members' specific needs
• Review individual credit obligations to identify financing opportunities
• Gather, compile loan information for credit approval
• Deliver high-quality service through obtaining a vast knowledge base of the products that the credit union offers
• Create member loyalty and grows customer share of wallet through an educational conversation
• Educate members on options for managing their financial lives by leveraging technology, tools and resources
• Apply product and procedural knowledge to identify, mitigate and solve member problems effectively
• Assist members with their credit union business and questions
• Handle high volume phone calls in a quick and efficient manner
• Establish and maintain member accounts

Qualifications:

• 3 to 5 years' experience in a sales role
• Proven sales experience, focused; achieves established goals/objectives without close supervision
• Exhibits a positive, upbeat "can do" attitude
• Self-motivated; takes ownership of role in organization
• Demonstrates great communication and interpersonal skills
• Ability to multitask, establish priorities
• Bilingual a plus

Please submit resume, along with salary requirements to:

HR Specialist
Riverfront Federal Credit Union
430 S. 4th Street
Reading, PA 19602

Email: CareerOpportunities@RiverfrontFCU.org
Fax: 610-374-7823

EOE M/F/D/V