Current Openings

Riverfront is dedicated to hiring passionate, knowledgeable, and dependable individuals who are service oriented and attentive to detail. If you are looking for a rewarding career in the financial services industry and enjoy providing excellent service, then Riverfront may be the place for you.

Riverfront Federal Credit Union is an equal opportunity employer. Resumes will be accepted for posted positions for 30 days after the original posting date.

PT Inside Sales Representative

(25-29 hrs a week, availability Mon-Sat)
EOE M/F/D/V
Posted – 01/07/2019

Riverfront Federal Credit Union is seeking a Part-Time Inside Sales Representative to work 25-29 hours a week and have availability, Monday through Saturday. The Inside Sales Representative is the primary sales role within the branch and is responsible for determining the financial needs of our members, as well as providing great member service.

Primary Responsibilities:

• Drive proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, appointment and effective lobby engagement, ultimately elevating member loyalty
• Build and maintain relationships with members by frequent follow up to ensure member’s satisfaction
• Deliver a full conversation with every member interaction to identify appropriate products and services that meet members' specific needs
• Review individual credit obligations to identify financing opportunities
• Gather, compile loan information for credit approval
• Provide ongoing support to customers regarding products and services
• Apply product and procedural knowledge to identify, mitigate and solve member problems effectively
• Deliver high-quality service through obtaining a vast knowledge base of the products that the credit union offers
• Create member loyalty and grows customer share of wallet through an educational conversation
• Educate members on options for managing their financial lives by leveraging technology, tools and resources
• Apply product and procedural knowledge to identify, mitigate and solve member problems effectively
• Handle high volume phone calls in a quick and efficient manner
• Establish and maintain member accounts
• Review all Branch member applications for compliance

Qualifications:

• Previous sales experience
• 3 to 5 years' experience in a sales role. Financial industry experience preferred
• Exhibits a positive, upbeat "can do" attitude
• Self motivated; takes ownership of role in organization
• Demonstrates great communication and interpersonal skills
• Ability to multitask, establish priorities

Please submit resume, along with salary requirements to:

HR Specialist
Riverfront Federal Credit Union
430 S. 4th Street
Reading, PA 19602

Email: CareerOpportunities@RiverfrontFCU.org
Fax: 610-374-7823